NexusHearts
Effective date: 5 July 2026
At nexushearts.com (hereinafter referred to as “the Website,” “we,” “us,” or “our”), we understand that privacy and absolute confidentiality are of paramount importance to our members. As a Private Premium Matchmaking Service, we are fully committed to protecting your personal data with the highest security standards in strict compliance with the Personal Data Protection Act (PDPA) of Thailand, including any subsequent amendments and sub-regulations enacted up to the present date. This Privacy Policy outlines how we collect, use, and safeguard your information.1. Information We CollectWe collect only the information necessary to provide you with a highly accurate, personalized, and efficient matchmaking service:Profile & Membership Details:First name, last name, nickname, age, nationality, city of residence, occupation, industry, education level, and languages spoken.Contact Information: Email address, mobile number, and LINE ID.Relationship Preferences: Preferred age range, nationality preferences, relationship goals, and lifestyle preferences.Verification Data:Government-issued identification (e.g., ID card or passport) used strictly for security screening and identity verification. This data is permanently deleted immediately after successful verification.2. How We Use Your InformationYour data is utilized strictly for the following purposes: To screen, verify, and match you with eligible candidates based on your specific criteria.To facilitate personalized communication and premium matchmaking services via our executive concierge team. To maintain a secure, trusted, and respectful community by preventing fraudulent accounts or misrepresentation.3. Absolute Discretion and ConfidentialityNo Public Profiles:Your profile, photos, and personal information will never be posted publicly, indexed on search engines, or made searchable to anyone outside our vetted network.Controlled Disclosure:Your profile details are shared only with hand-picked matches. Crucially, your full name and direct contact information are completely hidden until you grant explicit consent to share them with a match.Zero Third-Party Sharing: We have a strict policy against selling, renting, or trading your personal data with external third parties for marketing or commercial purposes.4. Data RetentionWe retain your personal data only for as long as you maintain an active membership with NexusHearts. Should you choose to close your account, all your personal data, background info, and contact details will be permanently deleted from our secure servers within 30 days.5. Your Privacy RightsUnder Thailandu2019s PDPA, you retain full control over your data. You have the right to access, update, correct, or request the complete deletion of your personal information at any time. You can execute these rights by notifying your dedicated Concierge or contacting our privacy team via email.6. Contact NexusHeartsIf you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to reach out to us at:Email: contact@nexushearts.comTel.: +66 86 352 4959www.nexushearts.com
